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OSN3500 device SL64 optical board failure causes ECC to be unavailable
| 2025-11-21|Back

Description of the problem

Counterclockwise 170-178-179-180-181-182 network elements form an MSP ring. Among them, 170 is OSN7500 and the rest of the devices are OSN3500 devices. The ECC link management at site 178 shows that 178 reaches network element 170 by forwarding through network element 179. network element 170, 11-T2SL64, and network element 178, 8-N2SL64, are docked.

Processing

1) Use the network administrator and the command line CM-GET-BDINFO to check the ECC allocation of 170 network elements.

The display is as follows: FIBER-PORT-STATE

BID PORT PORT-STATE PORT-RATE LINK-CHAN LOGIC-CHAN-STATE

6 1 port-enable d1-d3 0 ok

6 2 port-enable d1-d3 1 ok

7 1 port-enable D1-D3 2 ok

8 1 port-enable D1-D3 3 ok

11 1 port-enable D1-D3 4 ok

12 1 port-enable D1-D3 5 ok

13 1 port-enable D1-D3 6 ok

Use the command cm-get-chaninfo:4 to query the ECC channel status of the corresponding board, and it shows that the send/receive bytes are both available and increasing (see the attachment for details), but the DNEID shows 0X00FFFFFF, and the SNEID shows 0x000900b2 (178)

2) Use cm-get-bdinfo command to query in 178 network element, it shows that it fails to receive.

FIBER-PORT-STATE

BID PORT PORT-STATE PORT-RATE LINK-CHAN LOGIC-CHAN-STATE

8 1 port-enable d1-d3 0 rx_f

11 1 port-enable d1-d3 1 ok

The query using the command cm-get-chaninfo:0 shows that there are only transmit bytes but no receive bytes on this channel. However, DNEID shows 0000000000 and SNEID shows 0000000000.

(3) In 170,178, using the command cm-get-chanerror to query, there is no error code in the ECC channel of these two single boards.

(4) Hard reset 170 site GSCC, 178 site GSCC board, the phenomenon remains, hard reset 170 site SL64 board, 178 site SL64 board, the phenomenon remains.

(5) Replace the SL64 board at site 178, the problem is solved.

Root cause

1) 170, 178 site ECC setting problems (not enabled, use byte inconsistency, ECC)

2) Insufficient number of ECC channels

3) Master control problem

4) Line veneer problem

5) Other problems such as inconsistent ECC stack checksum switches, etc.

Suggestions and Summary

There are many reasons for ECC failures, such as error codes, inconsistent ECC checksum state, port assignment, enable state, channel bytes (D1-D12,D1-D3,D4-D12), host, line veneer and so on. The commands cm-get-eccroute,cm-get-bdinfo,cm-get-chaninfo,cm-get-chanerror are very useful in locating faults, and you can basically locate the faulty site and faulty board by analyzing the returned parameters.


The related technical information in this chapter and the SDH equipment troubleshooting process are collected and organized by Shenzhen Optical Transmission Network Technology Company Limited (www.opticaltrans.com), please retain the reproduction! Our company specializes in the sale of Huawei SDH optical transmission equipment,SDH transmission equipment.


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