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Problem Description
A bureau trunk line uses toolkit R4 version to upgrade OSN3500 equipment, the host version from 5.21.12.43 to 5.21.13.62, found that when loading the host software, the progress for half an hour is always kept at 0. Checking toolkit's cmd information (that is, the cmd window that appears together when you open toolkit), it never sends down I found that the progress of loading the host software remained at 0 for half an hour.
Alarm Information 1、There is no alarm on the device, and there is no abnormal alarm on the network;
2、Toolkit R4 does not have any prompts, and the progress has remained at 0 for half an hour, and this is true for both attempts;
2、Toolkit R4 does not have any prompts, and the progress has remained at 0 for half an hour, and this is true for both attempts;
Processing1, due to the previous use of toolkit R3 upgrade OSN 3500 5.21.12.43 version to 5.21.13.47, and 5.21.13.62 for the maintenance version, there is no special instructions, there should be no problem, so exclude the toolkit and device version problems.
2, ECC query results are normal, navigator can use szhw and other new users to log in, toolkit can also log in the device, the link is not a problem.
3, query NG-SDH upgrade FAQ, toolkit description file, etc., did not query the current version, the target version, etc., there are special instructions;
4, consult the 800, 800 suggested a few more tries or load with navigator, and before that has been tried twice, with navigator is not a solution to the problem, the version of the device there are five sets.
5, query navigator upgrade guide, found that you need to close the file patrol system, and previously used toolkit upgrade never operated, will this problem?
6, query indeed, will open it, load normal.
#9-1109:szhw [1109-WANZHOU B BUREAU MASTER ][][2009-07-15 02:23:31]>
:sftm-get-fpatrol:18,FILEPATROL; //query file patrol status
FILE-PATROL-STATE
BID TYPE STATE
18 FILEPATROL USERSTOP
Total records :1
#9-1109:szhw [1109-WANZHOU B BUREAU OWNERSHIP ][][2009-07-15 02:25:36]>
:sftm-set-fpatrol:18,FILEPATROL,START; //Turn on file patrol
#9-1109:szhw [1109-WANZHOU BUREAU MASTER ][][2009-07-15 02:25:39]>
:sftm-get-fpatrol:18,FILEPATROL; //query file patrol status
FILE-PATROL-STATE
BID TYPE STATE
18 FILEPATROL START
Total records :1
2, ECC query results are normal, navigator can use szhw and other new users to log in, toolkit can also log in the device, the link is not a problem.
3, query NG-SDH upgrade FAQ, toolkit description file, etc., did not query the current version, the target version, etc., there are special instructions;
4, consult the 800, 800 suggested a few more tries or load with navigator, and before that has been tried twice, with navigator is not a solution to the problem, the version of the device there are five sets.
5, query navigator upgrade guide, found that you need to close the file patrol system, and previously used toolkit upgrade never operated, will this problem?
6, query indeed, will open it, load normal.
#9-1109:szhw [1109-WANZHOU B BUREAU MASTER ][][2009-07-15 02:23:31]>
:sftm-get-fpatrol:18,FILEPATROL; //query file patrol status
FILE-PATROL-STATE
BID TYPE STATE
18 FILEPATROL USERSTOP
Total records :1
#9-1109:szhw [1109-WANZHOU B BUREAU OWNERSHIP ][][2009-07-15 02:25:36]>
:sftm-set-fpatrol:18,FILEPATROL,START; //Turn on file patrol
#9-1109:szhw [1109-WANZHOU BUREAU MASTER ][][2009-07-15 02:25:39]>
:sftm-get-fpatrol:18,FILEPATROL; //query file patrol status
FILE-PATROL-STATE
BID TYPE STATE
18 FILEPATROL START
Total records :1
Root Cause1, due to the network element of the file patrol system is closed resulting in toolkit can not be loaded;
2, with navigator upgrade is required to close the file patrol system, but toolkit upgrade and navigator upgrade way, the original file, load file processing is different, toolkit upgrade can not be closed.
2, with navigator upgrade is required to close the file patrol system, but toolkit upgrade and navigator upgrade way, the original file, load file processing is different, toolkit upgrade can not be closed.
Suggestions and Summary1, OSN3500 use toolkit upgrade can not close the file inspection system;
2, sometimes compared with navigator and toolkit guide can bring a little inspiration to upgrade problem processing.
2, sometimes compared with navigator and toolkit guide can bring a little inspiration to upgrade problem processing.
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