Problem Description

Engineers in the opening bureau upgraded (from 5.21.13.47 to 18.50 ) or downgraded (from 5.21.19.12 to 18.50 ) newly shipped network elements, and found that the master boards could not be loaded successfully no matter whether they were loaded using board-level loading or analog packet loading, prompting the following: unsupported board type.

Alarm message

None

Processing

Redownload the OptiX OSN3500 V100R008C02B01L Software EXT_20100129 software and load it on the main control board, the upgrade is successful.

Root Cause

At present, the actual board type of the newly shipped main control boards in some locations is N1GSCC-B2 or N3GSCC-B2, and if these boards are upgraded or downgraded, the software of N1GSCC or N3GSCC cannot be loaded, and the software of " n53500.hwx " needs to be loaded instead. If you upgrade to version 5.21.18.50, please go to the website to re-download the new software, the update date is: January29, 2010.

Name of the simulation package: OptiX OSN1500_2500_3500_7500V100R008C02B01L Software_VPKG_20100129

Name of board load: OptiX OSN 3500 V100R008C02B01L Software EXT_20100129

Recommendations and Summary

Currently other versions of OSN3500 N1GSCC-B2/N3GSCC-B2 single board software have not been refreshed, please note the special nature of upgrading or downgrading this single board.