SSN1BPA single board does not match the version of the master board, causing the master board to report HARD_BAD alarm

The main control board reports a HARD_BAD alarm. After querying the versions of the BPA board and the GSCC board, it is found that the versions do not match. After upgrading the BPA board version, the alarm is canceled.

Products

OptiX OSN3500

Fault category

HARD_BAD

Other

Description

The HARD_BAD alarm was reported on the main control board. The alarm did not clear after the main control board was switched from master to backup.

Cause analysis

Query the HARD_BAD alarm on the network management to confirm the faulty single board slot and the cause of the fault.

Procedure

Query the HARD_BAD alarm on the network management. The "Location Information" displays the information of the board that caused the alarm. After selecting the reported alarm on the network management, the location information of the alarm is displayed in the lower left corner of the interface.

Queries the software version of the single board.

Select "Report > Single Board Information Report" in the main menu.

Select the network element and click.

In the parameter name column of "Single Board Information Report", right click and select "Software Version". You can check the software version of the veneer.

After querying the software version of the single board, it is found that the software version of the BPA single board and the GSCC single board do not match.

Upgrade the version of BPA board. The alarm is canceled.

Reference

None.