Description of the problem

The Create button is grayed out after the OSN3500 appears in a search.

Processing

1、Successful login using command line, no abnormal alarms on network elements.

2、Create the network element manually in the main topology, and it can be managed normally.

3、Verify that the network management firewall is off.

4, antivirus software scanning operating system is not in the virus.

5. Restart the server and replace the client.

6, further detailed verification of the operation, found that the search type selected for the IP auto-discovery.

7, the search type is modified to search for network elements, network element creation button can be operated to create network elements successfully.

Root Cause

IP Auto Discovery cannot be selected for OSN3500 Auto Search.

"IP auto-discovery" is only used in the scenario of direct connection between the network administrator and the network element, and this function can not be used through the router, while the current network just passes through the router.

Solution

Change the search type to Search Net Meta.

Recommendations and summary

In this paper, the troubleshooting process did not carefully verify the operation, but in accordance with the experience of judgment, and ultimately, although the problem was solved, but took a lot of detours.

This chapter of related technical information and SDH equipment troubleshooting process by Shenzhen Optical Transmission Network Technology Co., Ltd (www.opticaltrans.com), reproduced please retain! Huawei SDH optical transmission equipment, SDH transmission equipment sales